Getting To Know The IRM


Maddy Weingast - September 7, 2021

What is the IRM? The Industry Relationship Management (IRM) platform supports industry engagement relationships, across the University of Edinburgh. The Salesforce-based system centralizes and consolidates data related to engagement with external organisations offering a “pan University perspective” where end-to-end relationship management is possible. The project to procure and implement the IRM began in January 2018 […]

Brainstorming with Sticky Notes

Recognising the Success of the Digital Library Programme


Maddy Weingast - June 25, 2021

The Digital Library Programme is a collaborative body of work within Information Services’ Project Services and Digital Library teams focusing on developing the infrastructure to support digital scholarship activities and long-term access to large-scale digitised collections and content. The programme’s vision includes establishing Edinburgh as a “leading university in the provision of easily accessible digital […]

Take a Break! Applications Directorate Meetings Free Lunchtimes Initiative


Maddy Weingast - May 31, 2021

In January this year the University Principal raised the idea of introducing “Meetings Free” periods for University staff at lunchtimes and Fridays. The Principal’s suggestion followed reports of staff overloads during the current working from home period with back to back meetings taking place right through the day. This suggestion was one of the number […]

File Sharing Resources for Staff and Students


Maddy Weingast - May 19, 2021

The SharePoint Solutions Service have developed a collection of resources to support both staff and students with personal document management and online collaboration at the University. Resources for Staff: https://uoe.sharepoint.com/sites/sharepoint-solutions-service/SitePages/Staff-Resources.aspx A series of guides have been developed covering both basics as well as managing file sharing and permissions for the following Microsoft 365 applications available […]

Getting the most out of www.ed.ac.uk/teams


Maddy Weingast - May 18, 2021

Hints & Tips  Did you know that we continuously stream hints & tips about using MS Teams?   Our helpful Hints & Tips cover anything from discovering the latest meeting or webinar feature to chat groups, how to embed quick polls or plan boards and even etiquette or best practice matters.  With ‘How-To’ guidance and sign posting to useful […]

Find the right tool(s) for your next online meeting or event


Maddy Weingast - May 17, 2021

The University of Edinburgh’s Online and Digital Events Service provides support to ensure your event needs are best matched with the appropriate online solution. The service includes a list of meeting and online event platforms that ISG fully supports as well as advice and guidance, training and case studies to help you use the platforms to their […]

Helping You Sleep Soundly: A Look at the University Web Hosting Security Tools


Maddy Weingast - January 22, 2021

The University’s Web Hosting Service offers a range of proactive security tools to help keep users’ sites safe and secure The University’s Web Hosting Service is an internal service for members of the University community to host websites suited to their unique needs. The service provides an environment for users to develop and host websites […]

UniDesk Turns 10


ddodd2 - November 18, 2020

UniDesk recognises a decade of providing shared information technology services across Higher Education UniDesk, the shared service management solution, celebrates its tenth anniversary this Wednesday November 18th, 2020. Delivered in partnership with TOPdesk software, UniDesk offers streamlined service management across the higher education sector. Founded in 2010 by University of Edinburgh, University of St. Andrews […]