Tag Archives: Teams

Teams meeting recordings to be saved on OneDrive and SharePoint

By July 2021, all Teams meeting recordings will be stored in OneDrive or SharePoint.


What does this change involve?

Currently, A1 licensed users (the majority of users) have their Teams meeting recordings stored within Teams, either in the meeting chat or in the Channel the meeting was scheduled in. While A3 licensed users (E.g. those requiring MS Bookings, Intune, etc) have their Teams meeting recordings stored in Microsoft Stream.

This will change by July 2021, and all users will automatically have meeting recordings saved to OneDrive or SharePoint.

Is there an exact date for when the change happening?

There is no exact date for when the change will be implemented, only that this change will be rolled out gradually and will be completed by July 2021.

Some users may see the change before others,

What are the reasons for and benefits of this change?

Microsoft state that they are making this change as a part of larger changes to Microsoft Stream. Moving automatic upload of Teams meeting recordings to OneDrive and SharePoint will make it easier for users to share recordings with external users. The change will also better integrate Teams, SharePoint and OneDrive.

Microsoft describe their expected benefits for users, following this change, as:

  • Benefit from OneDrive for Business and SharePoint information governance
  • Easy to set permissions and sharing
  • Share recordings with guests (external users) with explicit share only
  • Request access flow
  • Provide OneDrive for Business and SharePoint shared links
  • Meeting recordings are available faster
  • Multi-geo support – recordings are stored in a region specific to that user

Will there be any possible issues to consider?

We won’t know of all possible issues until the change starts to be implemented. However, Microsoft point out the following:

  • You can control with whom you share the recording, but you won’t be able to block people with shared access from downloading the recording.  
  • You will not get an email when the recording finishes saving, but the recording will appear in the meeting chat once it’s finished. This will happen much quicker than it did in Stream previously 

How do I know if my recording is stored in OneDrive or Sharepoint?

Whether the recording is saved in OneDrive or SharePoint depends on if the meeting was scheduled as a channel meeting or not.

For non-Channel meetings – the recording is stored in a folder named Recordings in the OneDrive of the person who started the meeting recording. For Example, Recorder’s OneDrive for Business/Recordings

For Channel meetings – the recording is stored in the document library of the SharePoint site of the Team that the meeting was scheduled in, in a “Recordings” folder. Example, Teams name – Channel name/Documents/Recordings

This process is automatic, and administrators cannot change where the recording is saved.

How do I handle recordings if a staff member leaves?

Since videos are just like any other file in OneDrive and SharePoint, handling ownership and retention after someone leaves will follow the normal process.

Who has the permissions to view the meeting recording?

For non-Channel meetings – all meeting invitees (except external users) will automatically get a personally shared link.

External users will need to be explicitly added to the shared list by the meeting organizer or the person who started the meeting recording.

For Channel meetings – permissions are inherited from the owners and members list in the channel.

Will captions and transcripts be available?

Closed captions for Teams meeting recordings will be available during playback, only if the user had transcription turned on at the time of recording. To ensure users have the option to record meetings with transcription, this must be turned on in the tenancy.

Captions can be hidden on the meeting recording, although the meeting transcript will still be available on Teams unless you delete it there.

Closed captions are supported for Teams meeting recordings up to 60 days from when the meeting is recorded.

Closed captions aren’t fully supported if the Teams Meeting Recording is moved or copied from its original location on OneDrive for Business or SharePoint.

Will my storage quota on OneDrive and SharePoint be impacted?

Teams meeting recording files will be stored into OneDrive for Business and SharePoint and are included in quotas for those services. You get more storage compared with Stream.

How can I play my Teams meeting recording?

Your video will play on the video player of OneDrive for Business or SharePoint depending on where you access the file.

Is there a detailed list of each type of Teams meeting showing where the recording will be saved and the permissions the recording will have?

Meeting typeWhere is the recording saved? Who has access?
1:1 call with internal parties (University of Edinburgh users)User who clicked record’s OneDrive– The user who clicked “start recording” is the owner and has full access
– The other user has watch access but no sharing access
1:1 call with an external userUser who clicked record’s OneDrive– The user who clicked “start recording” is the owner and has full access
– The other user has no access, the user who started the recording must share it with the other user
Group call User who clicked record’s OneDrive– The user who clicked record is the owner and has full rights
– Other internal users have watch only access
– Other external users have no access, and the user who clicked record must share it with them
Scheduled meetingUser who clicked record’s OneDrive– The user who clicked record is the owner and has full rights
– If the organiser was not the one who clicked record, organiser has edit rights and can share
– All other internal users have watch only access
– External users have no access, the user who clicked record, or the organiser, must share it with them
Channel meetingSharePoint site for that Team– The user who clicked record has edit rights to the recording. 
– Every other user’s permissions are based off of the Channel SharePoint permissions. 

Microsoft Teams Hints and Tips: How to get the most out of Microsoft Teams – Roles in your meetings

Most staff at the University will now have been using Microsoft Teams for remote working for quite a few months now. However many users may not be aware of some of the hints and tips that can help in getting more out of using Microsoft Teams. Over the next few weeks we will be posting various Teams hints and tips about different features of the platform.

Concern over Teams meeting recordings

The topic of this post relates to how to change the roles of your invitees in your Teams meetings and is directed at Teams meeting organisers.

There has been some concern at the University about the fact that anyone invited to a Teams meeting can record the meeting. There is further concern that there is no way to know who started a recording, as the recording will be owned by the meeting organiser, not the person who started the recording. The following post will show you how you can address this concern in your meetings by changing the roles of your meeting participants. Following the steps in this post will ensure that only the meeting organiser and any specifically designated presenters will be able to record your meeting. Changing roles in your Teams meetings will also allow you to specify the participants in your meetings (whether that’s just you or a few others) who can share content such as PowerPoint presentations or their screen, and who can admit people from the lobby or mute others. This may be useful for you if you want to have a more structured style meeting, with designated presenters.

Changing roles in your meetings

If you are a Teams meeting organiser you may want to know if it is possible for you to set designated roles in your Teams meetings. It is possible and we recommend that you consider changing the roles in your meetings before all of your meetings.

What are roles in Teams meetings?

There are 2 roles in Teams meetings – Presenters and Attendees. Presenters have more capabilities than attendees, and when you schedule your meeting all your invitees will be added as presenters by default. Some of the different capabilities of presenters and attendees are listed in the table below:

Speak and share video
Participate in the meeting chat
Share content (i.e. a screen, a PowerPoint presentation)
Mute other participants
Admit people from the lobby
Start and stop recording

How to change the roles in your meetings

We recommend that if you are a meeting organiser, that you change your invitees to attendees rather than the default presenters.

  1. Schedule your meeting
  2. Then, access your Teams Calendar and click your meeting
  3. Then, click “Meeting options” beside the time zone information
  4. Next, a new browser window will open with the meeting options
  5. Then, beside “Who can present?” change the setting to “Specific people” or “Only me”
  6. If you selected “Specific people” type the user’s name into the “Search for participants” box
  7. Finally, click “Save”
Image showing how to change roles in Teams meetings

For further information Microsoft provide detailed and up to date information on changing roles in your meetings.

COVID-19 lockdown – impact on service usage and support

The move to working from home which started week beginning 16th of March 2020 had direct impact on service usage as well as on support calls. Collaboration tools such as Teams had. dramatic usage increase and there have been changes in support calls. While there have been somewhat less generic support calls, calls for supporting from home has increased. The following graphs shows data for services owned and supported by Applications Directorate.

Availability and performance

Looking at the unplanned availability data only one of the 21 priority services Applications Directorate support, did not meet the target: 


Details from our site24x7 monitoring has shown no change in response times for services across almost 50 monitored services. 

Active calls in Production Management (3rd line calls)

Looking at the total number of active calls within Production Management over the last eight weeks, we can see a slight increase of active calls over the first two weeks of working from home, and then in the 3rd week calls going down to normal levels, There is a slight trend that application related calls have recovered faster, but some of the infrastructure related calls are taking a bit longer as these have been quite a few and some complex to address new ways of working.  

Calls in Service Management (2nd line)

Service Management Support Team experienced a significant drop in service calls (Incident/Service Request) across the initial work from home period. The backlog that has been rolling on for a significant amount of time is close to being completely clear. This allowed a significant increase in effort to address current Problems and Known Errors – notably within IDM, VRS, O365 and UniDesk. Background operational tasks have also increased allowing scoping of enhancement/improvement work, training and internal/user-facing documentation being improved. The extra time available has also allowed various new working procedures to be put in place that puts more improvements into our customer service practices. Furthermore our senior support experience has also allowed us to assist frontline teams such as IS Helpline more closely and proactively assist with retrieving calls which would be coming us thus expediting customer support. 

Weeks spanning the initial WfH period for Service Calls 

Weeks spanning the initial WfH period for Problem and Known Error activity 

Mobile Phones 

When Work from Home procedures were being invoked a bulk order of mobile phones were purchased for distribution amongst staff. 100 devices were procured and delivered within a few working days despite supply chains being under strain. Mobile devices continue to be in short supply, especially mobile broadband devices. 

Usage of Teams 

The usage of Teams since the working from home has seen a dramatic increase across all aspects of TEAMS usage. The following graphs with data since January 2020, show this clearly.